FAQ

How long does it take to get my products?

Domestic shipping can take up to 5 business days.

Overseas shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

How much does it cost?

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Is there free shipping?

Yes, we offer free shipping for domestic orders. Use code SHIPPING at checkout for 100% FREE shipping

Do you ship internationally?

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Do you offer refunds?

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

How much can I get refunded?

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when aproduct has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.

Who pays the shipping costs in the case of a refund when the order has free shipping?

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